Guarantee and Servicing

All customized watches incorporate the PROJECT X name or logo, therefore you have our assurance, that we will only deliver a product, design or modification that has passed our quality assurance checks.

ALL watches used for our customizations are original examples, either unworn or lightly worn & not more than 3 years old.

ALL watches are time-tested prior to shipping to ensure that they meet the original brand manufacturers stated standard.

ALL watches are pressure tested prior to shipping to ensure that the waterproofing has not been compromised.

ALL watches can be returned to us at any time in the future for servicing by our experienced & qualified watchmakers + technicians.

ALL of the options have been extensively tested before being offered on the website.

Only those modifications that pass our quality control standards will be made available. While we are happy to consider any customisation that you request, we will only provide them if we feel that they can be delivered to the standard you demand.

Our modifications may invalidate the original brand manufacturers warranty. We therefore automatically transfer the original brand manufacturers Guarantee/ Warranty to Project X.

ALL coatings are guaranteed for a 2 year period from the date of sale .

Thank you for your interest and we look forward to discussing your watch design in further detail.